@Ryanair I think I have found a bug in your site to do with handling of stored passport details - how can I best report it?
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Replying to @sTeamTraen
Hi, please let our reservations know http://tinyurl.com/j66pajx . Thanks ED
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Replying to @Ryanair
This is a software problem. I am not going to pay to make a phone call about it to someone who is not trained or authorised to handle it.
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Replying to @sTeamTraen @Ryanair
Problem is to do with confusion between Irish passport books and passport cards. I have both. I started to check in with a PC, then got /
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Replying to @sTeamTraen @Ryanair
sidetracked and started again. When I did, system had chosen my PB, but was describing it as a PC.
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Replying to @sTeamTraen @Ryanair
See attached screenshot. Your code that handles people's documents seems to have a bug with passport books vs passport cards.pic.twitter.com/I1iNTk2OpH
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Replying to @sTeamTraen @Ryanair
If you look in my profile (DM me for unambiguous identifying info) you will see I have a passport card but with a different number.
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Hi, i will pass this on the the relevant department to investigate further. Thanks ED
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