Please contact 
@Ryanair is over 3 months an acceptable time for you to process a refund? #ryanair #refundnowplease
Hi, if you need assistance, feel free to drop us a DM where our customer service team is waiting to help you. Claudia
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Dear Claudia... I have.. but I'd prefer a method where I can converse with a real person, rather than a chatbot that's "still learning"...
#realpersonpleaseThanks. Twitter will use this to make your timeline better. UndoUndo
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