@Ryanair I sent an email almost 2months ago and still didnt get an answer. My sister and I were denied boarding because Bulgaria changed their covid travel rules during our stay in Spain. Ryanair did nothing to help us, we couldnt use our paid tickets and had to buy new ones
Hey Ivan, one of our agents over at @askryanair will be happy to help if you send a DM 
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I already did that but a bot agent can’t help me because a claim is not usual
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The bot responds automatically and you can turn it off by selecting 'I need to speak with support', providing the info requested and then an agent will be with you shortly
End of conversation
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