Please contact 
@Ryanair I’ve been waiting for a refund from you for flights that YOU cancelled four months ago. Please can you update me? I’ve sent you countless email notifications and cannot get through via telephone unsurprisingly!
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No help here! Automated responses and no one getting in touch! I expect a phone call to resolve this. You have my details
The bot responds automatically - you can turn it off by selecting 'I need to speak with support', providing the info requested and then an agent will be with you shortly 
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Sorry to jump on Katie but did you this get sorted? Having a similar problem and have escalated but appalling response time by phone and email. Just wondered if you’d had better luck on here…
Thanks. Twitter will use this to make your timeline better. UndoUndo
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