@Ryanair our flight Stensted to Clermont struck by lightning and returned to Stansted - replacement plane not coming until 1800 - Customer Service at STD no info - how do we get food vouchers please ?
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Replying to @KaCoutts
Hi Karen, food vouchers will be issued by the airport staff. Please speak to a member of staff at the airport. DW
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Replying to @Ryanair
Nope - staff here say it’s all done electronically now, there are no paper vouchers, and I should get an e-mail ‘or maybe show your boarding card’.
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Replying to @KaCoutts
My apologies yes at Stansted they are issued to your boarding pass. An SMS will be sent advising an amount has been issued on your boarding pass. DW
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Replying to @KaCoutts
Sorry to hear that Karen. Please keep a copy of your receipt so we can reimburse you when you submit an expense claim form. If they are not transferring they will be offloading. Stansted airport staff will have more info. DW
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Replying to @Ryanair
Thank you. Airport staff claim to know nothing at all but will cross my fingers and hope! Thanks again.
1 reply 0 retweets 0 likes
You're welcome. If you need anything else please let me know. DW
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