You wrote "Our Ref:2496592/YWKC6B" flight was AGP MAN claim you approved for payment was 433.17 EUR under Article 7 of EU261/2004
Hi, Please can you advise of your booking reference and claim number? LR
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Our Ref: 2496592/YWKC6B: This is the lie that you sent: “I regret to advise that your compensation of 433.17 EUR under Article 7 of EU261/2004 was returned to our account due to an error.” The bank details are 100% correct.
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Our Ref: 2496592/YWKC6B This is the lie that you sent: “I regret to advise that your compensation of 433.17 EUR under Article 7 of EU261/2004 was returned to our account due to an error.” The bank details are 100% correct.
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Your DM says payment sent on 3 Aug. Yes and the letter saying that it was refused came AFTER that. That is why I need to check it. And that is why YOU have blocked me checking the Complaint line.
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Your reply in DM said the payment was made on 3rd. Yes and the letter saying that it was REFUSED came AFTER that. That is why I need to check it. And that is why YOU have blocked me checking the Complainttracker.
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No response to my questions then? Typical.
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Booking ref and data all sent - now 11 DAYS LATER - NO PAYMENT! Yet you said on 3 AUGUST "Payment HAS BEEN MADE!" That is what YOU SAID!!! So YOU LIED!!!!
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YOu have them. 3 weeks since you said "Your payment HAS BEEN MADE!!" 3 weeks. This says so much more than any words you write here. "Your payment HAS BEEN MADE" is what you wrote. This shows what you think of your customers. THIS I will post on Easyjet Jet2com and Norwegian pages
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Hi Geoff, we're very sorry for the inconvenience, a follow-up cheque or bank transfer has been sent. JC
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