@ryanair fr9077 stuck on tarmac at Rhodes - 80 minutes after scheduled departure - any chance of some complimentary refreshments?
Hi, we're sorry for the inconvenience please see here your passenger rights: http://bit.ly/2fhIFEB and here is the claim form if you wish: https://eu261claims.ryanair.com/ MM
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That's a somewhat perfunctory reply. I know what you *have* to offer - I was more interested in what you would *like* to offer
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@ryanair it seems that going an extra yard (let alone mile) isn't in your DNA...
End of conversation
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