@Ryanair Completely fed up by the lack of customer service in trying to resolve an issue with a damaged case and the collection of a sub standard case that I will not be accepting.
Hi Christina, we can see you have submitted a claim on the 25th and 26th July. Please note it can take 10-15 working days for a response from our customer service department.
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I sent my claim on Tuesday 24th July. This is after speaking to Antler on this day when I was advised they can't arrange for the replacement case to be collected I have to do that with yourselves. Meanwhile I cannot get anyone to give me any information or answers to do this.
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