@Ryanair @RyanairFlights Now dropped at SFX with no information, no ground crew and no idea where our luggage is or where the transfer bus is to take us to Tegel. Flight OE 023 Malaga to Tegel - currently 2 hours and 40 mins late and no idea when we will reach Tegel
Hi Gemma, sorry to hear of the delays and inconvenience caused. You can submit any reasonable expense claims through the following link: https://eu261expenseclaim.ryanair.com/ AR
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Thank you for the apology for the delay and inconvenience. These things do happen, however your company deliberately misled passengers, left them stuck at an airport on the other side of the city (with limited transport possibilities) and failed to take any responsibility for it.
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