@Ryanair My daughter flew from Dublin to Gatwick with you yesterday morning and her suitcase never arrived! She was flying on to Greece and is there now with nothing!! Went on to live chat and they “couldn’t help” rang customer service waiting for 20min and then they hung up!!!
Hi Sharon, we're very sorry for the inconvenience, did she report this at the airport? JC
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Yes reported at airport in Gatwick at approx 1pm yesterday... no updates as where it is r when she will get it back! She is in Greece and has no clothes, suncream etc!!! Will she get reimbursed if she buys this stuff???
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Was a PIR file opened, did she receive this number from staff? AR
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