Hi, please follow this link: https://contactform.ryanair.com/ click on "Complaints" and then "Other" to advise your exact situation and the claims department will look into this. Sorry for the inconvenience JC
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@AnyaHancock Let’s hope that@Ryanair finally do something after sending the booking reference and flight number to them 3 times now. The total lack of interest is frankly shocking.Thanks. Twitter will use this to make your timeline better. UndoUndo
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