If you stay on the live chat it does become available eventually but it does keep going off. You have to be quick to put in your information but it does come back. I waited over 20 minutes yesterday only to be told "sorry I don't know"!!
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And it’ll be your own staff causing cancellations on this Thursday. Wonder how you’ll dress that up.
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Had the worst flight experience with you last night, delayed flight, absolute chaos, no or wrong communication, rude staff (when finally spoke with someone - who hung up on me)
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Hi, apologies for the delay you have experienced. You can submit the following form in relation to the delay https://eu261claims.ryanair.com/ AG
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This is not true! We have not been notfied, which means we rushed to get through security to find out we have a two hour wait, leaving a bag behind we thought we did not have time to get! It will now cost £££ to return the bag and we are stuck in a tiny airport. Such bad service.pic.twitter.com/wZBMPz2dVZ
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Yes, we were notified while waiting at the gate--very unthoughtful of you. At 6am in the morning! My flight from Sofia is delayed for 9 hours--how are you planning to make up for my (and others) lost time???? Apologies are not going to cut a 9 hr delay.
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We are due to fly on 12th July, when they are supposed to be on strike. I have not received 1 email or text to say that our flight is cancelled. So either it is scheduled to go ahead or like everyone else we will get told on the morning probably standing at the gate!!
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Exactly the same!! We’re flying out on 12th too - we need to know what’s happening so we can make alternative arrangements
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Waiting in Rimni airport for our flight to Stansted which appears to be delayed. No information has been provided and we did not receive any notification of this delay via text or email.
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