@Ryanair this is really poor customer service. When things go wrong it seems that you just don’t care... https://twitter.com/anyahancock/status/1011900983750922245 …
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Replying to @jcshome2004
Hi John, can you DM us your booking ref please? AR
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Replying to @jcshome2004
Hi, was this reported and the correct procedure followed as per our baggage T&C's: https://www.ryanair.com/ie/en/useful-info/help-centre/faq-overview/Baggage-tracing/Damaged-delayed-or-lost-baggage … AR
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Replying to @Ryanair
Of course we followed the procedure and we have the form. You are apparently still investigating after 4-days so we can’t do much else.
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Replying to @jcshome2004
Morning John. apologies for the delay. A customer service agent will be in contact as soon as possible. AG
11:49 PM - 28 Jun 2018
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