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Ryanair
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. Stellan Wilde‏ @wilde_stellan 28 Jun 2018

      @Ryanair flight FR937 delayed by 6hrs (and counting), and once onboard I'm asked to pay for a bottle of water!? Are you being serious? Not even a glass of water?! This is #ryanair for you: no customer service. APPALLING!!!

      0 replies 0 retweets 0 likes
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    2. This Tweet is unavailable.
    3. Ryanair‏Verified account @Ryanair 28 Jun 2018
      Replying to @wilde_stellan

      HI, we're sorry for the inconvenience please see here your passenger rights: http://bit.ly/2fhIFEB  and here is the claim form if you wish: https://eu261claims.ryanair.com/  JC

      2 replies 0 retweets 0 likes
    4. Stellan Wilde‏ @wilde_stellan 28 Jun 2018
      Replying to @Ryanair

      If I buy that bottle of water (against my will!), can I claim it back if I keep the receipt? Pls confirm, thx

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 28 Jun 2018
      Replying to @wilde_stellan

      Hi, yes you can submit this via the contact form https://contactform.ryanair.com/?cr=4-0&lg=en&id=43&compr=Other …

      7:21 AM - 28 Jun 2018
      2 replies 0 retweets 0 likes
        1. Stellan Wilde‏ @wilde_stellan 28 Jun 2018
          Replying to @Ryanair

          Will do, thank you! Still upsetting though ...

          0 replies 0 retweets 0 likes
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        2. Linda Julianne‏ @LindaJulianne1 28 Jun 2018
          Replying to @Ryanair @wilde_stellan

          My daughter booked a Ryanair flight which was cancelled on 27th May from stansted to Milan. Ryanair failed to provided any refund no rescheduled journey offered and no response to her claim for reimbursement! Don't hold your breath if you expect compensation. #sharks

          1 reply 0 retweets 0 likes
        3. Stellan Wilde‏ @wilde_stellan 28 Jun 2018
          Replying to @LindaJulianne1 @Ryanair

          That's the problem with #Ryanair : Cheap flights but also cheap customer service and cheap compensations... but they've got the monopoly in Europe - if not them, @easyJet - so, at the end of the day, we're screwed...

          0 replies 0 retweets 0 likes
        4. End of conversation

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