Well played @Ryanair. Managed to turn my friend using my stepdad’s name as I was known in school into £115. Hope you spend the money wisely. #ridiculous #CustomerService
Hi Craig, was this a typo error or was it a full name change? Can you DM us the booking ref? AR
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He just didn’t know I had a different last name and booked the flight as a surprise. Now I’m £115 lighter. I’ll DM you the reference
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Go on lad
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