Ok @ryanair Please explain immediately why you have sent me this pack of lies. I, as you know full well, reported the damage immediately upon discovering it at the airport.pic.twitter.com/hk5WxG6xis
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Hi Matt, the PIR number is PMIF416600. Apologies for the delay in response, we have spoke with CS team and they have responded to your email yesterday, is that correct? AG
Thank you! I finally have the PIR number! I did receive a standard email yesterday but it implies that I didn't log the damage at the airport so Ryanair will not pay any compensation. This is not true as you are aware. Please can you confirm that my claim is still open?pic.twitter.com/YbVI1lnaY4
Do I need to log the PIR number with anyone? Do I need to add it to the claim?
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