@Ryanair can you please look into this for me references F7Z6SB/M3SP4X, the email we received was asking for bank details but as it looked like spam with no cover note, we obviously have concerns sending them! I await your response...
Hi Jaqueline, the email sent on the 21/06/2018 is from our customer service dept. You can upload all requested information through the following link: https://tinyurl.com/ozjnfxr AR
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Thank you for responding, we filled in the requested forms for both booking references and received the following email...
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”Thanks, we have received your claim, however we need some additional information and sent a request to you in relation to this. Please review our request and upon receipt we will process your claim without delay” We have no idea what request they mean?
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