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welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

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    1. Jade Crawford‏ @Jade_Kirkland 23 Jun 2018

      @EDI_Airport why is it impossible to speak to someone regarding lost luggage. My brother has arrived n gran canaria and has no luggage. Medication for him and my 1 year old nephew in that case. Can't speak to you or @Ryanair disgraceful service

      2 replies 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 24 Jun 2018
      Replying to @Jade_Kirkland @EDI_Airport

      HI Jade, we're very sorry for the inconvenience, did you manage to report this at the airport? JC

      1 reply 0 retweets 0 likes
    3. Jade Crawford‏ @Jade_Kirkland 24 Jun 2018
      Replying to @Ryanair @EDI_Airport

      Turns out the case didn't even leave @EDI_Airport my brother and nephew are now without there medication until Tuesday when the next Ryan air flight goes to gran canaria.

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 25 Jun 2018
      Replying to @Jade_Kirkland @EDI_Airport

      Hi, we are very sorry to here about this, can you please send us on your booking reference and we will look into this for you. AG

      1 reply 0 retweets 0 likes
    5. Jade Crawford‏ @Jade_Kirkland 25 Jun 2018
      Replying to @Ryanair @EDI_Airport

      Booking reference is KT6UVM

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 26 Jun 2018
      Replying to @Jade_Kirkland @EDI_Airport

      Hi, has the airport been in contact as of yet with regard to the luggage? AG

      12:32 AM - 26 Jun 2018
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Jade Crawford‏ @Jade_Kirkland 26 Jun 2018
          Replying to @Ryanair @EDI_Airport

          I'm not sure, it was my brothers mother in law actually went to Edinburgh airport and discovered the luggage was still there. I'm hoping it's been put on the flight that goes out today.

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 26 Jun 2018
          Replying to @Jade_Kirkland @EDI_Airport

          Hi, it should be placed on the next available flight out. Did they say this to them when they arrived at the airport? AG

          2 replies 0 retweets 0 likes
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