All for today? You've hardly answered anyone's queries! Such as why are we still waiting for luggage at standstead over an hour after landing? 
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Yep not replied to me either
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It's ridiculous! Clearly their reputation is so bad that they can't even be bothered to reply to customer complaints anymore
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Why do you get to shut of when our travel plans are ruined because of your airlines lack of competence?
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Its not over in Lisbon where you keep delaying our flight! Just tell us the full delay from the beginning! Take your customers seriously
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Going to miss the train I paid for because you are delayed can you help? Will you ignore this?
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Worst airline ever
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Can you please respond to my direct messages! Your lack of response is reflecting badly on your company

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Hi Judy, flights are usually loaded in to the system 6 months in advance. LR
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