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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
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    United Kingdom 86444 Vodafone, Orange, 3, O2
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    1. Anaís DV‏ @castanai_ 3 Jun 2018

      Dear @Ryanair, do you plan to refund my money soon? My flight was canceled one month ago, and I am a huge fan of not starving to death.

      1 reply 1 retweet 2 likes
    2. Ryanair‏Verified account @Ryanair 4 Jun 2018
      Replying to @castanai_ @sugar_q

      Hi Ana, we're very sorry for the inconvenience, is there a booking reference we can check? JC

      1 reply 0 retweets 0 likes
    3. Anaís DV‏ @castanai_ 4 Jun 2018
      Replying to @Ryanair

      Sure! It's LT2EPP. Please, do something! 😇 It's already 4th June, I get my salary on 12th, I'm afraid to check my bank account and I'm beginning to be hungry! 😋

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 4 Jun 2018
      Replying to @castanai_ @sugar_q

      HI Ana, I can see the flight cancelled got refunded the 07MAy, did you book via an agency? JC

      1 reply 0 retweets 0 likes
    5. Anaís DV‏ @castanai_ 4 Jun 2018
      Replying to @Ryanair

      It didn't. My flight was postponed by 4 days, as it was the next available flight. I would like to get the reimbursement of the hotel and food. I was informed at the airport that I would get that money back after.

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 4 Jun 2018
      Replying to @castanai_ @sugar_q

      Hi, You can submit any reasonable expense claims through the following link: https://eu261expenseclaim.ryanair.com/  AR

      1 reply 0 retweets 0 likes
    7. Anaís DV‏ @castanai_ 9 Jun 2018
      Replying to @Ryanair

      I need an email adress. It does not work.

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 10 Jun 2018
      Replying to @castanai_ @sugar_q

      Hi, the above link is the best way to process a claim, we have no issues reported from IT with regard to it not working. AG

      8:28 AM - 10 Jun 2018
      1 reply 0 retweets 0 likes
        1. Douglas howes‏ @DouglasHowes 10 Jun 2018
          Replying to @Ryanair @sugar_q

          why are you not replying to my messages??

          0 replies 0 retweets 0 likes
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