@Ryanair husband booked a flight tried to checkin this morning using ref.code it wasnt recognised so couldnt print boarding pass. He had to pay £55 to amend the flight @ stansted. Your systems didnt work, instead of £10 this flight has cost him £130!!! how does he get a refund?
Hi, sorry to hear of this. We'd advise contacting our customer service department and they will best advise you on your query: https://contactform.ryanair.com/ AR
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