HI, we're very sorry for the inconvenience, these flights were cancelled due bad weather conditions , have you received an email to reschedule or refund your flights? JC
HI, we're sorry for the inconvenience please see here your passenger rights: http://bit.ly/2fhIFEB and here is the claim form if you wish: https://eu261claims.ryanair.com/ JC
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Hi Natalie. Something similar happened to me at Copenhagen airport. Ryanair cancelled flight and couldn't offer alternative. Told book own economy flight home and they would reimburse. Now refusing to pay! Be prepared for a long fight, arbitration and court.
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