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welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

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    1. Joanne  🎿 ♥️‏ @JoanneBircsak 27 May 2018

      @Ryanair 're flight #FR8371 which was delayed, then subsequently the starter motor failed and we were forced to wait 2.4 hours in the plane, whilst waiting onsite repairs. The on-board experience was dire, hot and handled badly. What are our rights? #Budapest #Stanstead.

      1 reply 0 retweets 0 likes
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    2. Joanne  🎿 ♥️‏ @JoanneBircsak 1 Jun 2018

      @STN_Airport @Ryanair are we entitled to compensation from our disastrous delay on the 24.5.18 #FR8371, #Budapest. Flight delayed to STN, then starter motor packed up. 2.4 hours trapped on a hot plane.😫

      1 reply 1 retweet 1 like
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      Ryanair‏Verified account @Ryanair 1 Jun 2018
      Replying to @JoanneBircsak @STN_Airport

      Hi Joanne, please see attached right under EU261 https://www.ryanair.com/ie/en/useful-info/help-centre/faq-overview/flight-cancellations/eu-regulation-261 … EA

      7:06 AM - 1 Jun 2018
      3 replies 0 retweets 0 likes
        1. Joanne  🎿 ♥️‏ @JoanneBircsak 1 Jun 2018
          Replying to @Ryanair @STN_Airport

          May need to make another claim...we're now stuck on the return flight FR8446 to STN. No exact reason why, maybe were just unfortunate? It's so much fun being stuck on your planes with crying kids.

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        2. Joanne  🎿 ♥️‏ @JoanneBircsak 4 Jun 2018
          Replying to @Ryanair @STN_Airport

          Dear Ryanair. I have followed your link, I have entered my name, flight number FR8371 and tried to complete this questionnaire so we can get all entitlements for the delays on our outbound flight 24.5.18 ex STN to BUD and it keeps stating either the flight number is wrong ?

          1 reply 1 retweet 0 likes
        3. Joanne  🎿 ♥️‏ @JoanneBircsak 5 Jun 2018
          Replying to @JoanneBircsak @Ryanair @STN_Airport

          Need a response #Ryanair as to how we can claim against costs for delayed flight FR8371 ex STN to BUD. Sixt Car Hire have charged us 'out of ours' as we were so LATE in collecting our car.

          1 reply 1 retweet 2 likes
        4. Show replies
        1. Joanne  🎿 ♥️‏ @JoanneBircsak 4 Jun 2018
          Replying to @Ryanair @STN_Airport

          Why does it have to be such a pa-larva to get some kind of HELP? You act as a business in a very uncaring, cold, do-it yourself type of transaction. When you let people, families down, it is so important to show that you care, and that you're doing everything possible to help.

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