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Ryanair's profile
Ryanair
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Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ryanair‏Verified account @Ryanair 31 May 2018

      Stansted Update May 31: Due to adverse weather conditions around Stansted some flights are currently experiencing delays and we regret we have been forced to cancel a small number of flights.

      56 replies 3 retweets 13 likes
      Show this thread
    2. Ryanair‏Verified account @Ryanair 31 May 2018

      Further delays are likely and customers can monitor the latest flight information on http://Ryanair.com .

      8 replies 1 retweet 2 likes
      Show this thread
    3. Ryanair‏Verified account @Ryanair 31 May 2018

      All affected customers have been contacted by email and SMS and advised of their options: a full refund, rebooking on to the next available flight or transferring to an alternative flight.

      17 replies 2 retweets 9 likes
      Show this thread
      Ryanair‏Verified account @Ryanair 31 May 2018

      We apologise for any inconvenience caused by this weather disruption, which is entirely beyond our control, and we are working hard to minimise the disruption to our operations.

      10:04 AM - 31 May 2018
      • 2 Retweets
      • 11 Likes
      • Peter Golden Ryanair España Nick Ledgers Maria☕️💛 Michael Skelly Gav Mc Goo Daddy Life Hacks
      13 replies 2 retweets 11 likes
        1. New conversation
        2. Vaughansey‏ @Vaughansey 31 May 2018
          Replying to @Ryanair

          We have been delayed for over two hours now. Are we entitled to some food and a drink?

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 31 May 2018
          Replying to @Vaughansey

          Hi, we're sorry for the inconvenience please see here your passenger rights: http://bit.ly/2fhIFEB  and here is the claim form if you wish: https://eu261claims.ryanair.com/  JC

          2 replies 0 retweets 0 likes
        4. Show replies
        1. New conversation
        2. James Lanaway‏ @jlanaway 31 May 2018
          Replying to @Ryanair

          My wife who was heading to Santander to see her sister (who is suffering from cancer) has had her flight cancelled. The agent I spoke to REFUSED to book us to a nearby airport with another airline, so we've had to buy another ticket... hope the price difference is compensated!

          2 replies 0 retweets 1 like
        3. Ryanair‏Verified account @Ryanair 31 May 2018
          Replying to @jlanaway

          HI, we're very sorry for the inconvenience, these flights were cancelled due bad weather conditions , have you received an email to reschedule or refund your flights? JC

          2 replies 0 retweets 0 likes
        4. Show replies
        1. ry1980‏ @ry1980 31 May 2018
          Replying to @Ryanair

          Please, tell me more about the weather disruption that is specific only to Ryanair.

          0 replies 2 retweets 8 likes
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        1. New conversation
        2. Caroline Pelletier‏ @eastriviera 31 May 2018
          Replying to @Ryanair

          It is utterly outrageous to leave customers stranded and make no effort to find alternative flights or accommodation. Your license should be revoked.

          1 reply 0 retweets 1 like
        3. marioecalero@hotmail.com‏ @marioecaleroho1 2 Jun 2018
          Replying to @eastriviera @Ryanair

          No responses, no solutions. Best to go @easyJet and get this shameful company out of business

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. Caroline Pelletier‏ @eastriviera 31 May 2018
          Replying to @Ryanair

          There is no weather disruption - it is a lie.

          0 replies 1 retweet 3 likes
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        1. New conversation
        2. Marjorie Brickley‏ @Rubie8 31 May 2018
          Replying to @Ryanair

          I've just returned from London Stansted, where our flights were cancelled, we were not notified, arrived at the Airport to discover our flights weren't even on the information board. We had to join a queue marked 'cancelled flights'. No refund now apparently

          1 reply 1 retweet 1 like
        3. Ryanair‏Verified account @Ryanair 1 Jun 2018
          Replying to @Rubie8

          Hi, have you received an email with regard to this? AG

          0 replies 0 retweets 0 likes
        4. End of conversation

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