Further delays are likely and customers can monitor the latest flight information here: http://ryanair.com/gb/en/travel-updates … We apologise for any inconvenience caused by this weather disruption, which is entirely beyond our control, and we are working hard to minimise the disruption.
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All affected customers have been contacted by email and text message and advised of their options: a full refund, rebooking on to the next available flight or transferring to an alternative flight.
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The fact that the weather conditions are out of your control do not explain or justify keeping passengers for over 3 hours without offering food and beverages. It's common sense and decency!
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Agreed! This is totally unprofessional and very poorly handled.
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What they mean in they can’t flog anyone a load of crap so there’s nothing in it for them! Outrageous airline absolute joke
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My flight is cancelled - will Ryanair compensate me, or get me a place for the night? Or can you get me on FR271 tonight instead?
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Concerned this still says on time even though sitting
@Gatwick_Airport waiting for any information about what’s going on for the 14.50pm flightpic.twitter.com/jQHYWvQTcr
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