@Ryanair can you explain why a group of 23 school children on flight FR11 from Stansted Airport were left on board the plane for two hours before take off with no offer of drinks or snacks after already being delayed for three hours in the terminal??? #disgustingcustomerservice
Hi Adrian, we're sorry for the inconvenience please see here your passenger rights: http://bit.ly/2fhIFEB and here is the claim form if you wish: https://eu261claims.ryanair.com/ JC
Please DM 