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Hi James, we're very sorry but from the Social Media team we can't pay the claim, but if you do provide us the details as advised we will be able to escalate your claim. JC
Don't be sorry social media team. I appreciate you are limited in what you can do but, I am a customer and I'm not being treated as one. You can relay my feedback to the relevant department. Then you will be meeting your KPI's but as a customer @Ryanair are not meeting mine
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