Roy Atkinson

@RoyAtkinson

Business Advisor | Industry Analyst | Speaker | Writer | CEO who tweets about customer focus ( ); , and - Tweets are my own.

South Carolina, USA
cliftonbutterfield.com
Geregistreerd in mei 2009
2.889 foto's en video's Foto's en video's

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  1. 11 uur geleden

    You've Returned to the Office - How's it Going? Let know via a quick survey.

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  2. 17 uur geleden

    North Carolina's Tri HDI chapter is back! Happy to be presenting virtually about the importance of Employee Experience on September 9 at 5 PM EDT.

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  3. heeft geretweet
    23 jul.

    *NEW* We need to capitalize on the improved value and perception of what we do in IT says . He looks at how in our latest blog.

    2 retweets 1 vind-ik-leuk
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  4. 19 uur geleden

    [Video] This week's is about 3 common customer perception measures, and suggests a very easy survey. (NPS® info here: )

    1 retweet 1 vind-ik-leuk
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  5. heeft geretweet
    11 jun.

    redux - Episode 21: We've Admired the Problem Long Enough (Season 2 begins) from August 14, 2020

    1 retweet
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  6. 24 jul.

    A human-centered approach to organizational changes will help to create an environment where changes are not feared and resisted, but instead expected and even welcomed. via @

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  7. heeft geretweet
    24 jul.

    This Snapshot Research concerns what it's like to be back in the office. ▸

    4 retweets
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  8. 23 jul.

    Wait… Did I talk about Darth Vader during my session on Enterprise Service Management? No—I talked about Dark Data. (Just as bad, but not so much breathing noise.) Session 103 on demand

    1 retweet 5 vind-ik-leuks
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  9. 22 jul.

    Thank you to those who attended my sessions at this week! (Remember, you can access them on demand!)

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  10. 22 jul.

    A great series of questions for to ask, from in his session at : 1) Who are my customers? 2) What activities do they perform in pursuit of their success? 3) How do we support them with those activities? 4) What do they say about our service?

    3 retweets 12 vind-ik-leuks
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  11. 22 jul.

    Coming September 9 - register now for this TriHDI event. "Why Employee Experience Matters to IT"

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  12. heeft geretweet
    21 jul.

    "Over the past two years, the level of discussion of employee experience and its role in business success has increased quite dramatically." , CEO Clifton Butterfield, LLC

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  13. 22 jul.

    Just because my session today is number 404 doesn't mean you can't find it! 🤣

    1 antwoord 2 retweets 8 vind-ik-leuks
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  14. heeft geretweet
    21 jul.

    ‘Must go faster’ is what the business wants so we have to be able to do things differently. Great session so far as always from

    1 antwoord 2 retweets 6 vind-ik-leuks
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  15. heeft geretweet
    21 jul.

    There are parts of ESM that are projects, but ESM in itself is not a *project*. It's an ongoing part of the way the organization is going to work in the future.

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  16. heeft geretweet
    21 jul.

    After your sessions, grab a table at and eavesdrop on authentic conversations with legendary IT guests like , Glenn Cruz and more! Subscribe at

    3 retweets 3 vind-ik-leuks
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  17. 21 jul.

    How the IT Service Desk Can Support the Return to Office-Based Working - on the blog

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  18. 21 jul.

    And so it begins! The pre-show sessions are complete and the event gets started with discussion groups this morning!

    2 retweets 6 vind-ik-leuks
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  19. heeft geretweet
    20 jul.

    Because when it comes to , & , people like and more are who help the world feel good about connecting with your business! Celebrate Your Support Teams!!!

    1 antwoord 1 retweet 11 vind-ik-leuks
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  20. heeft geretweet
    20 jul.

    If you haven't checked out the new podcast IT After Hours, here's a clip from ep 2 with the legendary ! Link: via See you at !!

    2 retweets 3 vind-ik-leuks
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