That's definitely strange! Which device/browser are you using? Does this happen across devices? Also, send a few screenshots if possible for us to have a closer look at it. Keep us posted.
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Replying to @TeamYouTube
PC, and Firefox and now it is another channel that is looping
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Replying to @RmTmTggr @TeamYouTube
don't watch you tube on any other device. and it would be difficult as it is like the page keeps refreshing itself which is hwy I say it is looping.
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Replying to @RmTmTggr
Noted. Have you tried using a different browser? Could you make sure the 'Loop' feature is disabled on the video player. To check this, right click on the video while it's playing & select 'Loop'. If you're still facing this, send a few screenshots our way & we'll take a look.
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Replying to @RmTmTggr
Noted. Have you tried clearing your browser's cache and cookies to see if that makes any difference? Also, try disconnecting and reconnecting internet from your device. Let us know.
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Replying to @TeamYouTube
I cleared the cache 3 times already I will try disconnecting my internet see if that fixes the problem
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Replying to @RmTmTggr
Appreciate your efforts. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate. Thanks!
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Replying to @TeamYouTube
ok I managed to be able to send feedback just wanted to let you know I did try unplugging my internet cable then replugging it in it did not fix the problem.
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Replying to @RmTmTggr
Glad it's fixed! We're just a tweet away if you need anything.
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it is indeed thank you.
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