holy shit they actually replied
@TeamYouTube ages ago I decided to get a custom url but just realized it's not working. Please help :)https://www.youtube.com/channel/UCM1tUko96HOOCTPE5QqEjyw …
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks for reaching out – just to confirm, have you tried the steps outlined here: https://yt.be/help/4moa ? Send us a screenshot of the error you're seeing if the steps didn't work for you. Keep us posted.
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pfp by me