@TeamYouTube hi TeamYouTube
Yesterday I changed my channel from a user to brand During the conversion I got a page telling me that something went wrong now I can no longer access the channel even though it appears to the public I need help pleasepic.twitter.com/InM97SE2K7
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Replying to @Rimozz10
Thanks for letting us know about this. Mind sharing your channel's URL so we can check?
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Replying to @Rimozz10
Thanks for sharing your channel URL – these steps may help you regain access to your account: https://yt.be/help/nr5L . We recommend doing this from a known device and/or browser that was typically used to access the account. Let us know if this helps!
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Replying to @TeamYouTube
I still have the same problem even after applying the steps you told me
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Replying to @Rimozz10
Thanks for the info, have you tried resetting your password by completing the steps on this page: https://yt.be/help/nr5L ? Here are more tips that may help you through the process: https://yt.be/help/KyrL Keep us posted!
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Replying to @TeamYouTube
Now my account appears in YouTube but I can't access my channel As shown in the video . Thanks for your patience with mepic.twitter.com/z95NLoOUcO
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Replying to @Rimozz10
Thanks for sharing the video,we've seen a few similar reports, we'll pass yours along too and follow up when we know more. Stay tuned.
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Thanks for your help and I hope my problem will be solved soon
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