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RileyJayDennis's profile
Riley J. Dennis
Riley J. Dennis
Riley J. Dennis
Verified account
@RileyJayDennis

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Riley J. DennisVerified account

@RileyJayDennis

lesbian icon. video creator. she/they. ✨ http://youtube.com/RileyJayDennis 

Joined October 2010

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    Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
    • Report Tweet

    oh my god i am so frustrated with @YouTube @TeamYouTube @YTCreators right now. i finished and uploaded a video 40 days ago and i still can't make it public because youtube can't enforce their own policies and their customer support is useless. gonna try and explain in a thread.

    5:48 AM - 16 Jun 2019
    • 79 Retweets
    • 466 Likes
    • Salem chinmay em Filmocracy Meghan ! Anna invisible girl NorthCust 「hiatus」
    6 replies 79 retweets 466 likes
      1. New conversation
      2. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        the video is analyzing/criticizing a TV show, so obviously it's gonna get Content ID'd, that's fine. it's like the textbook definition of Fair Use, should be pretty easy and fast to deal with that, right?

        1 reply 2 retweets 107 likes
        Show this thread
      3. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        i've done a couple of other videos recently that used a lot of TV show footage, and in both cases, i managed to get through the dispute/appeal process relatively painlessly. i published the videos. all good.

        1 reply 2 retweets 97 likes
        Show this thread
      4. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        but in this case, for my video that I uploaded 40 days ago, i disputed the copyright claim, and the copyright owner (@NBCUniversal) didn't respond to it within a few days like the other copyright owners had.

        1 reply 2 retweets 92 likes
        Show this thread
      5. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        no big deal, i thought. youtube gives the copyright owner 30 days to respond to the claim, so hopefully they'll respond within the 30 days and it's solved, or if not, after the 30 days is up, their claim will automatically expire because they didn't respond to my dispute.

        1 reply 2 retweets 85 likes
        Show this thread
      6. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        here's youtube's support page for disputing a Content ID claim: https://support.google.com/youtube/answer/2797454 … note it says the copyright owner has 30 days to respond, and if they don't, their claim expires.pic.twitter.com/dPSLqj67W1

        a screenshot of the YouTube "Content ID claim disputes" support page, detailing the processes for disputing a Content ID claim.
        1 reply 3 retweets 84 likes
        Show this thread
      7. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        you'll notice, technically, i could put my video live anyway, despite the Content ID dispute, and its monetization would simply sit in limbo until the copyright owner acknowledges that my video is Fair Use and drops their claim

        1 reply 2 retweets 83 likes
        Show this thread
      8. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        and, i would've done that, *but*, NBC Universal didn't just demonetize my video when i initially uploaded it, they made it unviewable in certain countries (the US and Canada if I'm remembering correctly, it doesn't show me anymore). and the majority of my views come from the US.

        1 reply 2 retweets 91 likes
        Show this thread
      9. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        while the video is being disputed, that unviewable restriction is temporarily lifted, according to YouTube's support page, so i could go ahead and make it public. but there's a problem with that.

        1 reply 2 retweets 78 likes
        Show this thread
      10. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        if i choose to make the video public, and then eventually the copyright owner comes back and says "actually, we still uphold our claim, it's our content" then the video would no longer be "in dispute" and the unviewable restriction would be re-enabled.

        1 reply 2 retweets 78 likes
        Show this thread
      11. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        i could then file an appeal, but it's unclear from YouTube's support page if the unviewable restriction is enforced during an appeal. their support page doesn't say that the unviewable restriction is suspended for an appeal, like it does for a dispute.pic.twitter.com/D06HRboK6m

        YouTube's support page detailing the process for appealing a Content ID claim decision.
        2 replies 2 retweets 78 likes
        Show this thread
      12. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        so, if the unviewable restriction is upheld during appeals, then my video could be live for a while (it's in dispute), then suddenly disappear (the dispute is rejected, and i appeal) until NBC Universal eventually respond to my appeal, which could take up to 30 days.

        1 reply 1 retweet 70 likes
        Show this thread
      13. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        if the unviewable restriction is not upheld during appeals, then my video could be live for a while (it's in dispute), then suddenly disappear (they reject my dispute) and it wouldn't go live again until i saw the rejection email, got to my computer, and filed the appeal.

        1 reply 1 retweet 70 likes
        Show this thread
      14. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        either way, my video is made unviewable to the majority of my audience for some length of time, which would in all likelihood tank my video in the algorithm. which would suck, because i've worked very hard on this video and i think it's really good.

        1 reply 1 retweet 77 likes
        Show this thread
      15. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        so, making my video public while it's in dispute is not a risk i'm willing to take because there's a decent likelihood i could have my dispute rejected (this happened to one of my past videos, tho i eventually won the appeal, and there was no unviewable restriction at any point)

        1 reply 1 retweet 69 likes
        Show this thread
      16. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        since i didn't want to risk making my video public then having it taken down later, i decided to wait the 30 days. after all, the copyright owner has 30 days to respond, right? that's what YouTube's support page says.

        1 reply 1 retweet 70 likes
        Show this thread
      17. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        well, 30 days came and went, and still no response from NBC Universal. you'd think this would mean that their claim expires, right? they had 30 days to respond, and they failed to respond. YouTube's Support page says that their claim should expire in this case.

        1 reply 2 retweets 72 likes
        Show this thread
      18. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        but obviously, that's not what happened. their 30 days ended on June 6th. it is now June 16th. if i go to the video in my video manager, it still says "Claimant response by June 6th, 2019" as if that date didn't already happen 10 days ago.pic.twitter.com/HrdhmOdP5V

        a screenshot that says "Policy" in bold and then "Dispute in progress. Claimant response by Jun 6, 2019"
        1 reply 3 retweets 86 likes
        Show this thread
      19. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        so, i think that must be a bug. like, surely it should've automatically dropped their claim on June 7th when they hadn't responded, right? so i reach out to YouTube Support. and.... ugh.

        1 reply 1 retweet 73 likes
        Show this thread
      20. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        basically for 10 days i've been emailing back and forth with multiple people from YouTube support. i asked why NBC Universal's claim hadn't expired even though they didn't respond within 30 days?

        1 reply 1 retweet 72 likes
        Show this thread
      21. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        and they said to me: "you need to contact the copyright owner." like, they told me to just.... contact NBC Universal. what am i supposed to do, just call NBC Universal and ask them to respond to my claim? do they really think i have connections at NBC Universal?

        1 reply 1 retweet 104 likes
        Show this thread
      22. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        are creators expected to have contacts for every single copyright owner on YouTube? how the hell am i supposed to reach someone at NBC Universal who can respond to my dispute?? so i ask, how do i contact them? and i was told: nothing.

        1 reply 1 retweet 98 likes
        Show this thread
      23. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        like the customer support person just ignored my question and instead told me to wait 24-48 hours because my 30 days had only recently ended. so i waited two days and emailed. they told me to wait another couple days. i did. i emailed. "wait a couple days". rinse and repeat.

        1 reply 2 retweets 76 likes
        Show this thread
      24. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        so what i've learned is: a copyright owner can indefinitely prevent you from publishing a video that is clearly Fair Use by having an unviewable restriction for Content ID claims and then never responding to your dispute. which is absolutely bonkers!

        2 replies 14 retweets 122 likes
        Show this thread
      25. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        YouTube's support page *clearly* says that if they do not respond within 30 days, their claim expires. so why is YouTube unable to enforce this? why is YouTube support unable to help me with this? i honestly don't know what to do at this point.pic.twitter.com/mEKlT1NTBC

        the same YouTube support page from earlier in the thread, but most of it is blurred out except for: "Do nothing, let the claim expire: If they don’t respond within 30 days, their claim on your video will expire, and you don’t need to do anything."
        2 replies 5 retweets 124 likes
        Show this thread
      26. Riley J. Dennis‏Verified account @RileyJayDennis Jun 16
        • Report Tweet

        if anyone has any advice, i'm all ears. cause at this point, i've exhausted all of my options. i just want to publish a video that i know is very clearly Fair Use. YouTube Support isn't helping me at all. really what am i supposed to do? wait a couple days at a time, forever?

        7 replies 3 retweets 107 likes
        Show this thread
      27. End of conversation

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