Wow. TIL @Chase has an API to hand over your new card number to scammers when you change it as a last resort to stop unauthorized recurring charges. https://www.chasepaymentech.com/account_updater.html …
The whole purpose of changing a card number is to prevent fraudulent charges by parties who have your old card number. Giving access back to them defeats the purpose.
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We understand your concern on this matter. Our Disputes Team may assist with adding a stop payment on the merchant, so they cannot charge your account. You may contact them at 1-888-489-8452. ^JR
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This isn't about my own account in particular, just best practices for protecting customers from abusive merchants, and how your "feature" undermines this.
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Your feedback has been shared for further review. Please let us know if you have any other questions. ^JR
End of conversation
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