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RichFelker's profile
Rich Felker
Rich Felker
Rich Felker
@RichFelker

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Rich Felker

@RichFelker

Yeah, I do @musllibc, FOSS & infosec stuff. But now is not the time for a mostly-/only-tech Twitter feed.

musl-libc.org
Joined March 2014

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    1. Stephanie Hurlburt‏ @sehurlburt 12 Dec 2017

      I have a big whiteboard where I write down notes about customer pipeline, and I thought I'd share with you. Seeing this every day gives me clarity and keeps me focused on what matters most to our business: customers. All caps represents each little section of the whiteboard.

      7 replies 23 retweets 201 likes
      Show this thread
    2. Stephanie Hurlburt‏ @sehurlburt 12 Dec 2017

      FULL LICENSES All our different customers licensing our product and shipping it in production. Under each customer I note the license structure, dollar amount, start date, and notes related to customer service.

      1 reply 0 retweets 8 likes
      Show this thread
    3. Stephanie Hurlburt‏ @sehurlburt 12 Dec 2017

      DEVELOPMENT LICENSES A new category for us. Customers who do pay to use Basis, but their product hasn't shipped yet so they only use it for R&D. They'll move to a full license when they're shipping but for now we cut them some financial slack. Common for startups.

      2 replies 0 retweets 19 likes
      Show this thread
    4. Stephanie Hurlburt‏ @sehurlburt 12 Dec 2017

      EVALUATIONS IN PROGRESS EVALUATIONS SIGNED, WAITING TO START EVALUATIONS SENT We like to give people a chance to try the product for free, and these sections are that pipeline of free evals. Notes on customer service, estimated dollar amount, and current status next to each one.

      1 reply 0 retweets 8 likes
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    5. Stephanie Hurlburt‏ @sehurlburt 12 Dec 2017

      IN TALKS Giant umbrella of all the potential customers not in the above buckets, with estimated $$ and notes under each one about current status. This section requires critical thinking. I network with hundreds of companies. I have to prioritize & decide who to follow up with.

      2 replies 1 retweet 8 likes
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    6. Stephanie Hurlburt‏ @sehurlburt 12 Dec 2017

      URGENT TO-DO LIST I circle any customers in red that need special attention, and make notes about any business to-dos that are *relevant to customers* here. My to-do list for general business tasks is infinite. There's always something to do. But customers take priority.

      3 replies 0 retweets 14 likes
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    7. Stephanie Hurlburt‏ @sehurlburt 12 Dec 2017

      PAYMENT CALENDAR Hooray, getting paid! When we expect payments to come in, clearly mapped out, so we can be sure to follow up with people if needed and plan our finances.

      1 reply 0 retweets 14 likes
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    8. Stephanie Hurlburt‏ @sehurlburt 12 Dec 2017

      And that's all. I know. It's a lot for a whiteboard, and I do keep more details on the computer. But a computer spreadsheet just isn't the same, the whiteboard ends up getting updated and looked at much more. Open to suggestions on different tools for managing this!

      6 replies 3 retweets 29 likes
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    9. Stephanie Hurlburt‏ @sehurlburt 13 Dec 2017

      And for the budding entrepreneurs out there: This has also been a source of optimism. There's no weekly paycheck, performance review, manager. So back when rejection was at every corner, I'd look at my whiteboard of potential customers daily & realize, "Hey, this is working!"

      1 reply 4 retweets 42 likes
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    10. Stephanie Hurlburt‏ @sehurlburt 13 Dec 2017

      You don't need a fancy office or top-notch marketing or a totally finished product or a large team. The only required ingredient for a successful business is customers that will bring you money. If you have that, you're doing well! Keep your eyes on what actually matters. ❤️

      3 replies 9 retweets 72 likes
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      Rich Felker‏ @RichFelker 13 Dec 2017
      Replying to @sehurlburt

      Please send @Patreon this memo - apparently they missed it.

      12:29 AM - 13 Dec 2017
      0 replies 0 retweets 0 likes

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