I agree with everything you're saying. I just don't think lock-in best describes things that are not standardized or commodity.
My worldview on business is that, when you run a business, you take on responsibility for its impacts on the world.
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This I agree with, but some companies don't understand how to build or create open solutions; and is that a requirement?
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Open has it's benefits. The problem is, not everyone understands how to be "open" in a way that everyone would agree with.
End of conversation
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