This type of behavior is irresponsible & hurts businesses and consumers. I am thankful for the professionalism of PG&E's rank & file workers, but the management culture has to be transformed. It is past time for CA to look at a new governance structure for its public utilities.
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It needs to be publicly owned. We tried for-profit. We need to try a new way where we share a vision of safe and reliable energy as opposed to steadily increasing profits.
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The PUC was complicit in this as well. PG&E asked for and was granted rate increases to cover these very such expenses. Where was the oversight?
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Please do everything you can to make sure this never happens again. One company should not be able to control millions of customers lights. Make it cooperative.
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