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Constituent service is a top priority of mine, and I am very sorry to hear that my office did not achieve a positive result for you in your case. My staff was in contact with you in 2017 about your concerns with the VA.
In reviewing your records it looks like there was a miscommunication, and we were waiting for further information from you. When you sent a follow-up email to check on the status of your request we sent a response that our caseworker was on maternity leave at the time.
While she was on leave, my office had made arrangements for casework to be handled by the Washington state Senators’ offices, providing you with their contact information.
If you are still encountering issues with the VA, we would be happy to reopen the case. Please call my District Office at 425.793.5180.
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