@TeamYouTube It seems my account is locked to 720p & 360p only. On mobile, Why? And why is this happening to account?
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Replying to @RealRadaiZabala
We'd like to understand this better. Are you on iOS or an Android device? Also, what happens when you try to change the video resolution? Do you see any specific error message? Let us know and we'll do our best to help.
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Replying to @TeamYouTube
Here's more information on my smart phone.pic.twitter.com/QmH5SO5h7h
2 replies 0 retweets 0 likes -
Replying to @RealRadaiZabala
Thanks for the info. We'd recommend sending us a feedback report directly from your YouTube account with these steps: https://yt.be/help/RYwc . You may not get a direct response, but we do review everything to investigate and fix issues (1/2).
1 reply 1 retweet 1 like
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