We'd like to understand this better. Are you on iOS or an Android device? Also, what happens when you try to change the video resolution? Do you see any specific error message? Let us know and we'll do our best to help.
@TeamYouTube It seems my account is locked to 720p & 360p only. On mobile, Why? And why is this happening to account?
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Sorry, forget to tell you my smart phone is using Android Pie, as well.
End of conversation
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