@TeamYouTube Is YouTube currently having any problems right now? One of my videos from 2015 is being very glitchy right now on my computer, my laptop, my phone, and my father's phone. It's been fine in the past. Not sure what is wrong.https://www.youtube.com/watch?v=yu6pAYxN0dE …
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Replying to @RealMagitroopa @Magitroopa
Are you seeing any error messages when you're trying to play that video? Share more details and screenshots if any and we'll do our best to help!
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Replying to @TeamYouTube
No error messages at all. Mobile/phones: Video plays upto about 27 seconds in, will continuously buffer once it reaches that point in the video. Try and move past that time in the video, and won't work at all
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Replying to @RealMagitroopa @TeamYouTube
For computer/laptop, it will play and continue freezing, with audio still continuing. Try and get farther in the video, it will be just freeze frames.pic.twitter.com/YnqEwnfCP8
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Replying to @RealMagitroopa @TeamYouTube
Should also be good to note that I've looked at your responses to other people and I've: 1. Cleared my cache 2. Made sure I was on the most recent version of Chrome (it's all updated now, version 64.0.3282.186) 3. Well, didn't reinstall YT on phone, but the problem is on 2 phones
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Replying to @RealMagitroopa @TeamYouTube
Just tried the video in Internet Explorer, video works perfectly fine. Seems to maybe be a problem with Chrome and/or mobile.
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Replying to @RealMagitroopa @Magitroopa
Have you tried clearing your browser's cache / cookies or using another browser to fix this issue? Let us know if that works!
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Replying to @TeamYouTube
I stated about both of those in the two previous tweets. Video still won't work so no clue what the problem would be with it.
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Replying to @RealMagitroopa @Magitroopa
Oh ok, can you file a feedback report w/ screenshots and any other details: https://goo.gl/WdI0BK ? It will help our team investigate!
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I've just sent in some feedback explaining the problem, will I get a response from it?
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Replying to @RealMagitroopa @Magitroopa
While we don't respond to every individual report, we do review everything from "Send Feedback".
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