I removed the ID matched portion and it fully processed. When will the restrictions be removed? Thank you!
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Replying to @RealCadysCorner
Thanks for letting us know. After the processing completes, it may take up to 24 hours for the claim to be removed. Hope this helps clarify.
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Replying to @TeamYouTube
Does Viacom need to do something on their end? Do we need to do anything else? It's been over 24 hours and no sign of change. We're missing out on lots of views and subs. Please help!
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Replying to @RealCadysCorner
Thanks for letting us know. We recommend getting in touch with our Creator Support team who can dive into this further with you. Here's how: https://yt.be/help/partners . Hope this gets resolved.
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Replying to @TeamYouTube
Thank you! I have looked at that page but there doesn't seem to be a way to email anymore. I don't see a "Get creator support" link, only a "Get creator resources." How do I contact anyone?
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Replying to @RealCadysCorner
You should be monetized to get in touch with our Creator Support team. However, we recommend reaching out to our Copyright team to get this issue resolved. Here's how: http://yt.be/help/tVCH . Hope this helps.
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Replying to @TeamYouTube
Thank you. We just got approved for monetization this week (and it's enabled) - is there a certain level you need to be in order to get email support?
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Replying to @RealCadysCorner
Hmm, you need to be a part of YPP to be able to contact our Creator support team. Hope this clarifies.
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Replying to @TeamYouTube
Right, but we are part of YPP. That's why I'm so confused.
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Replying to @RealCadysCorner
Thanks for confirming. We'll pass this along to our Creator Support team to take a look and have them reach out to you via email. Appreciate your patience in the meantime.
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