How long has this been happening? Have you tried signing out and signing back in? Also, do you see this happening across devices? Let us know.
@TeamYouTube I got my account verified and yet I cannot add custom thumbnails to my videos or upload videos longer than 15 minutes.pic.twitter.com/bpxDPflVk1
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This has been happening for about a day now and it's happening all across devices, I haven't tried signing out and in yet. I'll try it and let you know.
End of conversation
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