Oh my god, @ThreeUK your website is awful. Trying to help my wife upgrade her phone and your site loops around the same few pages without helping to upgrade!
-
that's not what we like to hear, Allan
have you tried giving our team a call to upgrade? 
>CR
We’ll probably do that tomorrow now. But frustrating how the web site works
-
-
we're sorry to hear you've been having trouble, Allan
we're always looking to improve, so we'll be sure to pass this feedback onto our technical team 
>CRThanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.