@BrightonHoveBus hi. Tried activating ticket today and got this message. Only realised after the 2nd ticket failed so I’ve lost 2 savers. Can you help please?pic.twitter.com/yWHu6gA7D0
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Yep, it’s still doing it. These tickets are ones that were transferred over from the old app last week. Are you able to refund the 2 tickets I’ve lost?
Thank you for your reply Allan. I have now deleted the tickets that were on there and have added them again, could you please let us know if this has helped? If not of course we can organise a refund for you. I am sorry for the frustration caused to you. Kind Regards ^AA
They’ve gone on. Thank you so much!
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