Hey @YouTube You seriously need to fix the channel art feature. Haven't changed my banner in 2 years and i'm getting all the same issues i did back then.
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Replying to @PsychoEnigmaYT
Hi Ryan, just to confirm, have you tried the steps in this article to change/customize your channel banner: https://goo.gl/M2UGZ5 ? Let us know!
2 replies 1 retweet 1 like -
Replying to @TeamYouTube
Yes, I've followed the steps but i keep getting "There was an upload error. Make sure to upload a JPG, GIF, or PNG file and Try Again"
1 reply 0 retweets 0 likes -
Replying to @PsychoEnigmaYT
Thanks for the info. Does this happen across browsers/devices? Also try clearing your browser's cache and cookies. Here's how: https://goo.gl/dwzcyo . Let us know if this works!
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Tried it. Still doesn't work. I've now lost my icon as well.
1 reply 0 retweets 0 likes -
Replying to @PsychoEnigmaYT
Hi again! We'd like to know if you are still experiencing this issue? If you are, could you share the file(s) you've been trying to upload?
1 reply 0 retweets 1 like
Oh hi! Oh no i've sorted this out a while back now. Thanks for asking though
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