@MicrosoftHelps If I weren't required, I would never use software that requires me to delete & reinstall it over and over. How do u sleep?
@MicrosoftHelps The reinstall always goes fine. I don't understand why I need to spend 20 mins reinstalling software I have paid for.
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@Profepps It's hard to say. A lot of events can cause a program to get damaged. Have time for a quick survey? http://helps.ms/dw0GB6 ^WJ -
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@MicrosoftHelps "hard to say" isn't much of an answer to a software problem, you know.
End of conversation
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