.@MicrosoftHelps Office 365 continues to lock me out unpredictably. This software is inadequate and support nonexistent.
.@MicrosoftHelps I have 2 log on 2 ur website, "deinstall" Office from my computer & reinstall it. Delay then-- ur website is opaque. /2
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@Profepps Also it makes sense if you have 0 installs left if it's already installed on your computer. ^WJ -
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@MicrosoftHelps Yes, what doesn't make sense is your dysfunctional software refusing to let me use it even though installed. Get it now?/3 -
@Profepps So we get on the same page. Please open up windows , log in to office 365. Then try and open office. What happens?^WJ -
@MicrosoftHelps Sometimes it opens; other times it asks my subscription login; when I do it says U HAVE 0 INSTALLS and directs me to go OL. -
@Profepps Use these directions explaining how to repair Office 365 :http://helps.ms/sIFHyJ . ^WJ -
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@MicrosoftHelps I wish I were surprised that this link is defective. -
@Profepps We're having problems with our URL shortener today: http://msft.it/60199kjX ^WJ -
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@MicrosoftHelps So there's no fix for Macs? 'Cause that's what I use. - 2 more replies
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@Profepps See I'm confused. Why would you have to re-install it if you first have to uninstall it? Wouldn't that mean it's already there.^WJ -
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@MicrosoftHelps Finally,\ we begin to communicate. It IS already there. the program won't let me use it w/o uninstalling & reinstalling/1 -
@Profepps@MicrosoftHelps We had to install the village in order to save it.
End of conversation
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