Our Help Center article has info on how to handle harassment and cyber bullying: https://goo.gl/bC5iP1 . Hope this helps.
@TeamYouTube Is there any effective way to deal with a chat troll who has been coming in with multiple accounts for at least a week? We ban each time it happens, but they are stream sniping and generally disrupting chat every single night.
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This article doesn't help at all. What I want to know is are you guys working on any tools to help deal with harassment from a user using many multiple accounts. These tools don't work if a person can just come back in with 20 more accounts.
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