Holy shit. It's been like... about two years since I last had zero helpdesk tickets. Even just having some pending while I waited on people. This is a milestone.pic.twitter.com/Mhx0k16484
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Yeah for now. I implemented this in 2018 to replace a crappy in-house ticket system. We'll be moving over to a different cross-department system that the ISP we merged with uses. Upgraded that and on a new server. It'll let us do company-wide ticketing.
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ConnectWise is the platform
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