Anyone else having a @YouTube issue where, when you have full screen, you can still faintly see the title & timer? Timer freezes the moment it becomes faint, but it's still a bit annoying.
Or is this a new update and am I crapping all over YouTube's hard work?
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Replying to @PoksDanny
Just to confirm, are you facing this issue on our Android or iOS app? Keep us posted.
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Replying to @TeamYouTube
I only have this issue on my laptop, Android is just fine
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Replying to @PoksDanny
Thanks for the info. Could you try clearing cache and cookies of the browser, here's how: http://yt.be/help/V8qD ? Also, try using a different browser/Incognito mode to see if that makes any difference. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
It gets stranger, I tested it on incognito and everything's fine, and it seems like every other video is now fine as well. Only the video I first noticed it in yesterday still has the issue.https://www.youtube.com/watch?v=H-YDNCugFj8 …
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Replying to @PoksDanny
Appreciate the details. We checked and everything looks fine in our end. Try updating the browser and disable 3rd party extensions to see if that makes any difference. Let us know.
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Replying to @TeamYouTube
I just cleared the cache and it's now all running perfectly again. Thanks!
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Replying to @PoksDanny
Glad that it worked! Give us a shout if you have any questions in the future. We're just a tweet away.
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Replying to @TeamYouTube
Hi there, it's me again. And this situation is back. I cleared cache + cookies again but it didn't work this time. Is there maybe something else I can do?
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Replying to @PoksDanny
Thanks for trying those steps. As a next step, we'd recommend sending a feedback report directly from your YouTube account with these steps: https://yt.be/help/RYwc . While you may not get a direct response, we do review and use the details to investigate and fix issues.
1 reply 0 retweets 0 likes
Okay thank you, I just send feedback so hopefully it works.
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